Responsible for overseeing and driving the long-term strategic direction for managing client relationships and ensuring the successful delivery of client-centric services. This requires a blend of strategic vision, operational expertise, and relationship-building skills to foster strong partnerships with clients, enhancing service offerings and driving business growth.
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Support client and new business development efforts across a range of clients, using your communications training and experience to improve health and make a difference. Take notes during meetings/calls, request/collect resources, implement client's Standard Operating Procedures, and support PM to collect/track feedback. Ensure procedures are followed, contribute feedback, and craft solutions balancing client objectives and timelines with recommendations.
As a Relationship Manager, you will be a key member of the Anchorage Digital sales team, generating new revenue opportunities through cross-selling, and driving organic revenue by growing and protecting wallet share. You will deliver Anchorageβs full suite of digital asset services, understanding the needs and opportunities of your client portfolio and monetizing them. You will drive revenue, be an ambassador for the company, and build Anchorage Digitalβs reputation as a trusted partner.
As an Account Manager, you will ensure the continued success of the partnership between Clipboard and its facility partners, working to deliver an optimal experience at every level of clientsβ organizations. This role encompasses being a resource to facilities when issues arise, liaising with corporate-level contacts, and keeping abreast of important business metrics for each facility.